We are proud of the quality of our products and want to make sure you are completely satisfied. If you are not completely satisfied, you may return any opened or unopened products for a full refund within 30 days of the purchase date. If you ordered more than 1 of a specific item, only 1 of those items may be returned opened. All other items must be sealed. Once your return is received, you will receive your refund in the original form of payment.
If 30 days has passed since your purchase has shipped, we apologize, but we cannot accept the item(s) for a return. In the event you return the items to Vitaful Shop outside the 30 days return policy, upon request the item(s) can be returned back to the purchaser. It will be the responsibility of the purchaser to provide a return label and the associated shipping costs will be your responsibility otherwise the product(s) will be destroyed. We recommend using insured/trackable mail for these types of returns, as we are not responsible for item(s) that do not make it back to us.
Note: Please be informed that all orders after 30 days are considered final sale and no exchanges or refunds are permitted.
How to Make a Return:
- Please contact us via email at firstname.lastname@example.org
- Please include 2 photos in the email of the product showing if the product is sealed or unsealed.